Critical PowerProfessional

UPS Field Service Engineer III

Atlanta, GA · Full-time

Sobre el puesto

UPS Field Service Engineer III Atlanta, GA | Home-Based / Field Deployment | Full-Time | Senior Level

Perform commissioning, preventive maintenance, emergency response, and field modifications on UPS systems, batteries, PDUs, STS, and related critical power equipment
Lead commissioning-focused design reviews, prepare test procedures and reports, and oversee on-site testing
Independently troubleshoot complex equipment failures across multiple OEM platforms including Eaton, Schneider/Vertiv, Mitsubishi, ABB, and Toshiba
Develop and execute Methods of Procedures (MOPs) for both scheduled and emergency work
Coordinate with technical support to resolve maintenance or operational issues beyond field resolution
Complete Field Service Reports promptly and provide proactive, client-facing recommendations
Serve as a technical escalation point and mentor for FSE I and FSE II engineers in the region
Participate in periodic training at company headquarters on new equipment and system rebuilds

8–15+ years of hands-on experience specifically in UPS and critical power systems – general field service does not transfer
Multi-platform proficiency across Eaton, Schneider/APC/MGE, Vertiv/Liebert/Emerson, Mitsubishi, Toshiba, and ABB equipment
Demonstrated ability to independently walk into complex troubleshooting situations and resolve them without guidance
Proficient with hand tools and test equipment for maintenance, repair, and commissioning
Strong verbal and written communication skills – this is a client-facing role
Ability to work independently with sound judgment, resourcefulness, and initiative
Willingness to work nights, weekends, and on-call rotations as required
Physically capable of repeated bending and lifting up to 100 lbs
Clean driving record