What you'll own

Provide overall leadership and accountability for operational, financial, and strategic activities across the Triad region, including landscape maintenance, installation, construction, SCM services, staffing, safety, production, quality, and customer satisfaction

Promote a culture focused on service, quality, safety, communication, teamwork, accountability, and continuous improvement

Set clear direction for branch and service line leaders, ensuring team members understand division, branch, and company goals

Develop and execute business strategies aligned with company goals

Build, coach, and retain strong teams by developing managers, supervisors, and frontline employees through clear expectations, performance feedback, and growth plans

Manage division financial performance to ensure financial targets are met

Partner with the finance team on budgeting, forecasting, labor management, cost controls, profitability targets, and P&L accountability

Review revenue, direct expenses, branch overhead, operational metrics, and overall financial health on a regular basis

Drive customer satisfaction and retention by developing deep relationships with key customers

Coach team members to provide excellent service, proactive communication, responsive issue resolution, and consistent follow-through with customers

Coordinate teams across maintenance, installation, enhancement, irrigation, and SCM-related work to deliver quality service

Oversee landscape maintenance services, including recurring maintenance programs, enhancements, horticulture, irrigation coordination, and seasonal services

Oversee landscape installation and construction operations, ensuring projects are planned, staffed, scheduled, budgeted, and completed safely and efficiently

Support SCM operations, including inspections, maintenance, repairs, compliance-driven services, and customer communication related to stormwater assets

Partner with sales and business development teams on proposals, estimates, renewals, enhancement opportunities, and new business pricing

Identify growth opportunities including market expansion, acquisitions, service enhancements, and new business in the Raleigh / Triad area

Monitor industry trends and the competitive landscape to inform decision-making

Ensure compliance with company policies, safety standards, OSHA regulations, environmental requirements, and applicable local and state regulations

Oversee equipment, fleet, inventory, facilities, and resource planning to support safe, efficient, and profitable operations

Partner with HR and operations leadership on staffing, recruiting, onboarding, training, retention, succession planning, and employee engagement

What it takes

Bachelor's degree in business, landscape management, construction management, operations, horticulture, environmental sciences, or a related field preferred; equivalent experience will be considered

7 to 10+ years of progressive leadership experience in landscaping, construction, stormwater, facilities services, or a similar field-based industry

Proven experience leading managers, supervisors, and large hourly workforces in a labor-intensive environment

Strong knowledge of commercial landscape maintenance, landscape installation and construction practices, and SCM inspection, maintenance, and repair services

Experience managing budgets, forecasts, labor productivity, job costing, operational metrics, and full or partial P&L responsibility

Demonstrated ability to balance customer service, employee engagement, safety, quality, and profitability

Strong leadership, communication, problem-solving, and decision-making skills

Advanced proficiency in Aspire, with hands-on experience in scheduling, timekeeping, and operational reporting tools, alongside strong skills in Microsoft Office

Ability to work flexible hours, including early mornings, weekends, and seasonal peaks as required

Must obtain a Certified Stormwater SCM Inspection license within 60 to 90 days of employment

Valid driver's license required

Must be able to pass all pre-employment screenings, including background check and drug test

What you'll own