UPS Field Service Engineer II

About the role

UPS Field Service Engineer II Atlanta, GA | Home-Based / Field Deployment | Full-Time

What you'll own

• Perform preventive maintenance, equipment start-up, emergency response, and field modifications on UPS systems, batteries, PDUs, and related critical power equipment
• Conduct on-site testing and commissioning, collaborating with senior engineers on more complex assignments
• Troubleshoot equipment issues and coordinate with technical support for complex resolutions
• Complete Field Service Reports accurately and on time
• Provide proactive recommendations to clients based on field observations
• Participate in periodic training at company headquarters on testing equipment and system rebuilds
• Work independently on standard service calls while continuing to develop skills for more advanced assignments

What it takes

• 2–10 years of hands-on experience specifically in UPS and critical power systems
• Genuine field service background – hands-on maintenance, troubleshooting, and repairs (not limited to routine inspections)
• Proficient with hand tools and test equipment for maintenance and repairs
• Strong verbal and written communication and customer service skills
• Ability to work independently with resourcefulness and initiative
• Willingness to work nights, weekends, and on-call as needed
• Physically capable of repeated bending and lifting up to 100 lbs
• Clean driving record